Privacy Policy

At Agate Mart (agatemart.in), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or place bulk wholesale orders with us.

Information We Collect

• Business & Contact Details: Name, company name, email address, phone number, and billing/shipping addresses.
• Transaction Data: Details about products you inquire about, custom sample requests, and bulk ordering history.
• Technical Data: IP address, browser type, and usage data collected via cookies to optimize your browsing experience.

How We Use Your Information

• To process, manufacture, and ship your bulk gemstone and crystal orders.
• To calculate accurate freight logistics, container volumes (CBM), and volumetric weights for your shipments.
• To communicate tracking details, proforma invoices, and respond to custom design inquiries (e.g., custom CNC or laser-engraved stone requests).
• To comply with Indian export regulations and international customs requirements.

Data Security & Sharing

We implement strict commercial-grade security measures to keep your data safe. We never sell your data. We only share necessary details with trusted third parties required to fulfill your orders, such as:

• Registered international and domestic shipping carriers/freight forwarders.
• Secure, encrypted payment gateways.